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Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's garments without notifying all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.

Vinted explained the new system was more in line with other platforms.

They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Necessary Adjustments

A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.